This publication is licensed under the terms of the Open ernment Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives./doc/open-ernment-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives..
**Please note, an updated ‘beta’ version of the trust framework was published on 13 June 2022. Read the most recent version of the framework.
On 11 February 2021 I oversaw the publication of the UK digital identity and attributes trust framework - alpha version. This was a huge step forward in setting the national approach for digital identity solutions, enabling people to prove who they are or something about themselves easily and securely. Such solutions will unlock improved user experience in the digital world, increase security, and boost economic growth.
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This early prototype of the rules and standards for digital identity and attribute solutions was knowingly published unfinished to give interested parties the earliest opportunity to input, comment and shape its development. Thanks to that feedback, today I am pleased to publish this update, as well as announce the opening of expressions of interest for organisations to take part in the first live tests of the trust framework.
I was gladdened by the response from industry to both our approach and the first draft of the trust framework itself. Businesses are welcoming the direction of travel and investing time and expertise in helping us to get this right. It is clear that digital identity is being pushed up the agenda across a variety of sectors and services, and I will continue to ensure the ernment shows clear leadership in this space. The pace of progress means that the framework was recently complemented by our consultation on the legislation and ernance needed to underpin the rules of the road. The consultation is open for responses until 13 September.
We have also taken on board the feedback from the online survey that accompanied the publication of the alpha version. This has been bolstered by extensive engagement sessions across the public and private sectors, civil society, and other experts. The result of this is the updated version today, which is expanded to detail the approach to certification; clarifies our intention for roles and relationships; and is better adapted to the needs of different services and use cases.
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Also of note were the responses received from members of the public, which included concerns and misconceptions about the ernment’s intentions for the framework. Their voices have been heard and we recognise their concerns must be addressed. In order to do so, we must go further in our communications to explain how our work differs from the centralised databases and identity cards of other nations; why a rules based approach will improve security rather than increase risks; and how the framework seeks to ensure transparency and control for people over how their data is used. Testing real world services will also demonstrate how abstract rules become a reality and help us ensure our principles are protected under the framework.
This updated trust framework enables us to move forward with these testing plans. The next stage of alpha testing will look to the finer details of the content and processes around joining. This will involve working with eventual users of the trust framework to undergo a preliminary assessment against it, with opportunities for a range of organisations to participate and help shape the beta publication. Please see the alpha testing page for more information and submit the expression of interest form by Sunday 5 September if you want to be involved.
Equally important is ensuring continued support from stakeholders throughout the public and private sectors, academia, and civil society. Continued engagement, workshops and scenario testing will make sure developments increase consumer trust. The ernment Digital Service’s One Login system for ernment will also align with and help inform trust framework rules as they develop.
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Once the cycle of alpha testing is complete next year, we will move to the more dynamic beta phase - facilitating the secure checking of data in real world scenarios through sandbox style testing. The details of this testing will be shared at the earliest opportunity. The full trust framework will go ‘live’ once the legislative and ernance measures are implemented. In the interim we will support the proliferation of digital identity services to enable them to transition smoothly to the national framework.
We are positive that timely, decisive progress can be made when the ernment works in partnership with the people and organisations that use and build identity and attributes products and services. We welcome your continued support and look forward to working with you as the framework develops.
This document covers the feedback received from the alpha online survey, where the majority of feedback received came from members of the public. It also covers engagement sessions held with over 200 stakeholders from industry, civil society, the public sector and other experts over the last five months.
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Many organisations which responded to the survey or through other engagement channels gave positive feedback, commending the approach and direction from the ernment. A selection has been copied below:
This enthusiasm has also been reflected by the investment the public and private sectors, civil society, and academia have given since publication to provide detailed feedback.
The feedback has informed many of the new and existing sections in this update. For example, the section explaining the rules for scheme owners has been expanded to explain how schemes will operate in more detail. We have also provided more definitions and examples for each of the trust framework roles to make it easier for organisations to understand which apply to them.
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Some organisations felt the trust framework was too prescriptive in certain areas. We have assessed these on a case-by-case basis and updated many of the rules accordingly to further demonstrate the framework’s technology-neutral approach. Other changes include an updated privacy section to clarify the relationship to data protection legislation and where additional protections are in place.
There was a significant amount of feedback received from members of the public. In the main, this feedback told us that individuals have concerns about digital identity products, particularly around use of their data. Concerns around fraud, security risks and breaches of privacy were mentioned frequently, as well as worries that certain groups of society would be excluded by this type of technology in the future, for example older generations. There was a high level of repetition in the wording of many of these responses, indicating that individuals were being directed by a single source. Misconceptions were also common, with some respondents unsure of the difference between the trust framework approach and a centralised national identity card system.
The feedback has told us that public understanding is needed to progress this policy and reassure individuals that the trust framework is being developed to protect their data and improve access to services. The trust framework does not enable organisations to process personal data in new ways. Instead, its role is to facilitate smarter, privacy-focused checking of data for the benefit of users, as well as enabling organisations to work together more effectively. Practical digital solutions which meet the framework’s rules will help to evidence the ernment’s intentions and ensure members of the public feel safe in adopting digital identity solutions. Communications will be ongoing, beginning with publications such as this and working in partnership with industry, civil society, and other organisations to deliver consistent, accurate information.
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DCMS has noted the ICO’s recent position paper on the ernment’s proposal for a trusted digital identity ecosystem. We welcome the regulator’s active engagement as we develop the policy and their recognition that digital identity systems can be developed to ensure privacy for the public. On the recommendations contained in the paper, the alpha has now been iterated to highlight key areas such as automated decision-making and protecting children. We have also taken on board the proposal to develop a Data Protection Impact Assessment on the trust framework itself; this will be published alongside the beta version of the trust framework in order to incorporate learnings from alpha testing.
The most significant change for this update is the content on the certification scheme for the trust framework. Certification is essential if the framework is to be able to secure trust and the best way of delivering this is through a standard approach which organisations will recognise and be confident in using. We plan to appoint the UK Accreditation Service (UKAS) to accredit certification bodies to manage the certification process. The feedback received during engagement sessions was supportive of the approach, recognising this as a widely used method for achieving trust, and delivers independent assessment in line with industry standards.
There are two key areas where feedback has proved vital as we develop the policy. The first was our approach to relying parties. Relying parties in the context of the trust framework are organisations who consume information from identity and attribute service providers. These organisations will receive data which they can then use to grant access to a service. They will not provide identity or attribute services themselves,
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